Support
help and FAQ
SUPPORT
Welcome to Prowedian, the incredible app designed for photographers, videographers, DJs, and all other wedding vendors who contribute to creating unforgettable moments! Prowedian is crafted to help you efficiently manage and organize wedding appointments, ensuring a seamless and coordinated experience.
With Prowedian, bid farewell to disorganized spreadsheets and juggling multiple calendars. Our user-friendly interface allows you to effortlessly plan, update, and monitor your commitments, fostering smooth collaboration with other wedding vendors.
Prowedian also enables the seamless creation of client enquiries among your colleagues. This means you can recommend other wedding vendors based on your experiences, allowing clients to reach out to them. By working together as a team, you can provide clients with a network of trusted professionals.
Make wedding planning a breeze with Prowedian. Join us in transforming the way you manage and collaborate, ensuring that every wedding is a masterpiece crafted by a team of dedicated experts. Download Prowedian now and elevate your wedding vendor experience to new heights!
Dashboard
Main screen where you can see Upcoming events, Active enquiries, Pending payments, Events pending processing as well as Annual Summary and Global Summary and reports. One screen where you can find out everything you need and what you have planned, who owes you money and which events are waiting to be processed.
Active enquiries suitable for you will be displayed here and you can simply accept them. You can update the event that the Deposit has been paid or Remaining price has been paid or the event has been delivered directly in the Dashboard. Of course, the summary for the current year is not missing, as well as the Global summary, where you can see the report for all years.
Overview
It's more of a bulletin board than a calendar of wedding or others events for the entire year on one screen! You can see all the events on one screen, differentiated by color, which increases the clarity of your workload and you can react quickly if you have a free appointment. The each tab contain the date of the event along with icons for enhanced navigation. For example, you can immediately see if the Deposit event is paid, if it is paid in full, or if the work is delivered.
You can also see here whether you have filled in all the data necessary for collecting statistics, which you will understand later. After clicking on the event tab, this event will open and you can see everything you need at a glance in one screen. Here you have a Map with routes, Locations and direct navigation to the place via the main navigation apps Google map, Apple map, Waze. Price Quotation, Timing, Specification and Clients info are in one screen and easily. You can call or write an email to the client directly from the app.
Of course, you can edit everything, change the format of the event, move it or delete it, or export the event manually to Apple Calendar and Contacts or print a paper label on the bulletin board if you need.
Booking
Book a new wedding or other event easily and with all the specifications you need. You will then have comprehensive information available in one place. You can choose from event formats such as: Wedding day, Partial wedding, Newlyweds portrait, Business event, Private event, Prom-Bal, Other work, which are color-coded for better recognition. In the location, you can enter a Main Location, a Wedding ceremony location and a Meeting point.
The integrated api calculates possible routes for you and you can see the preliminary distance and time spent traveling. You enter the amount of the Deposit, Total price and indicate if the Deposit has been paid, later you click off even when you hand over your work to the client. Enter the start and end time of the event, distance and time traveled, post-processing time and the number of people at the event if you want. In the Specification, you click on the individual elements, which of course you can change individually according to your needs so that you don't have to write, for example, individual service packages over and over again.
Finally, you enter the client's contact information along with notes. After that, the event will be saved and if you have enabled it in the settings, the event will be exported automatically to your Apple calendar on the device, as well as the phone contact to Contacts. Finally, it also offers you to export or print a paper label on the bulletin board if you need it. Of course, you can also book events from the past in order to have reports from previous years as well.
Teamwork
Team
With teamwork you can create a culture of mutual support where you can share enquiries and refer each other to clients. Invite all the vendors you have successfully collaborated with. This collaboration promotes efficiency, leverages collective experience, and enhances overall team performance. With every other colleague in your team, you will also get their unique trusted members, which means that the cooperation will grow with more and more additional members.
To start using teamwork, you need to activate it. Subsequently, you can manage your team, you will see the performance of individual members, you will have an overview of the individual professions in your team and in connected teams. You will get unique members that your members have in their team, but you will not see them by name, you will see only numbers of unique members in connected teams. As a teamleader, you only see the names of your members. Subsequently, only if a member of other team accepted up your Enquiry, you will see his name and contact information in the Result.
In this way, you will create a 2-level team of trusted vendors and help each other and especially help clients with the recommendation of verified vendors, which is a great help for the client. The client will get contacts and will be grateful for your help, and the colleague will be grateful for arranging the work, everyone will benefit.
Enquiries
Enquiries are actually requests that you create if you are looking for a collaborator for a wedding event or if you have busy dates, so you can search for available vendors and recommend them directly to the client. Here you will see all enquiries suitable for your profession. If a enquiry is interesting to you, you can simply request it with one click.
As a result, the sharer will then see who accepted up for the enquiry and subsequently send this email, which is automatically generated, to the client by one click. At the same time, it will confirm that it has sent the referrals, which you will see in the enquiry window as Referred. If you receive a enquiry, the algorithm in your app will find out if you are available for that date and if you do not have any event there yet, so you will immediately see available mark in enquiry window. If you later book a date for which you previously accepted up, you will be shown what the request is when booking and you will confirm that it is the right one.
Subsequently, the sharer will see that you have booked this enquiry they created. Be sure to only create enquiries that the client has authorized and therefore expects your peer referrals. This will increase the probability of a successful enquiry.
Options
Account - Here you will find the settings of your account, choose your main profession, and optionally one secondary, for example: Photographer and Photo Booth. Fill in your contact information, which you will send to the client for them to be able to contact you or view your work.
Settings - Configuration of the application, such as displaying the map on the Event card, your starting location from which you are traveling, necessary for calculating possible routes during the event. Automatic export of new events to device calendars and contacts, export of printed labels to the bulletin board. You can hide sensitive data such as financial information and client details. Overview of permissions and their settings.
Templates - Here you have an email template that you will send to the client, including names and contacts of teammates who sign up for the inquiry you create. Everything is generated automatically, and with one click, you can send the client a complete email. Additionally, you have email templates in case the requested date is available or, conversely, booked.
Helper - Basic information about the application that we recommend reading before diving into booking or teamwork. You can find all the information here.
Manage Subscriptions - Here you will find your current subscription, which you can modify according to your needs or preferences. Currently, you can choose between a monthly or annual plan. You can use the application for free for a certain period, and then decide whether to subscribe to a plan or continue using it in a limited mode.
Essentially for now, using Teamwork is free.
